Nextshore

Overview

Nextshore is one of the main trusted partners in nearshoring solutions. We specialize in providing top-notch nearshoring services from Mexico & LATAM, ensuring exceptional quality, cost-effectiveness, and seamless collaboration for companies worldwide.

We're seeking a proactive and detail-oriented individual who thinks two steps ahead to join our team as a Sales Support Specialist. In this role, you will play a crucial part in supporting our sales efforts, managing data in our CRM system, and assisting our sales and executive teams to improve the odds of success.

This is a key role for our Nextshore team. In this role you will successfully support the early stages of the sales process, support our internal team’s processes by crafting data-reach mind-candy collaterals, and join meetings with our executives and clients for sales support. Targeted organizations will be a combination of medium-sized businesses from various targeted vertical markets identified for having a clear interest in nearshoring their teams and/or operations to Mexico or LATAM.

What you'll do

Provide professional and reliable assistance to clients, ensuring their needs are met promptly and efficiently.
Conduct calls and face-to-face sales meetings with customers daily.
Build and maintain relationships with new and repeat customers.
Manage, maintain and constantly update our HubSpot CRM records.
Own general administrative functions including accounts configuration and setup, building timely and relevant reports, dashboards, onboard new users, and other admin tasks.
Support sales processes to aid teams in opportunity management. Ensure records are up to date and complete to aid in the review and advancement of early-stage opportunities.
Support data imports/exports files and feeds from existing/new integrations and/or the business.
Assist in revenue forecasting by supporting partners to improve data quality and accuracy of revenue commitments and client revenue forecasting.

Qualifications

You’re a natural, confident native-level communicator in English & Spanish, verbally and in writing, seamlessly talking to clients and partners.
Minimum 3 years experience in business analytics, SDR, sales ops, finance ops, or a comparable field.
Bachelor’s degree in Business Administration / Economics / Engineering / Quant or equivalent education/experience.
Thorough CRM experience, specifically HubSpot/Salesforce, with a deep understanding of best practices and functionality.
Strong reporting background using Looker, Tableau, Google Suite or similar dashboards.
Ability to maintain data integrity, consistency, and quality in a fast-paced environment.
Excellent time management skills with the ability to multitask and prioritize.
A positive and proactive mindset, with a passion for delivering exceptional customer service and looking out for how to better support our sales and executive teams.

What we offer

Opportunity to work in a hybrid model, splitting time between remote work and our office in CDMX.
A startup mindset and collaborative environment.
A competitive salary.
Flexible days off and holidays policy.
Room to grow and take on leadership roles.
Equipment and resources you’ll need to flourish on our dynamic team.

Sales

Sales Support Specialist

Overview

What you'll do

Qualifications

What we offer

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Sales Support Specialist

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